Dial and Home buttons stopped working

[Keith]

I have this happen the first week I owned the phone. A reset corrected it.

[gico2107]

I cleared default google account on my T-Mobile G1 then restart.
After that, my home button become useless. When press it, it'll do nothing.
Usually if I press and hold power button, it'll display two options : shut down or silent mode. But now it only display shutdown option.
If I press power button, it doesnt lock keypad as usual, it just stand by.
Any help please!!!

[webrun]

I got your answer right here: My G1 did exactly that two days ago -- the home button just inexplicably quit working. So I did a "factory reset", and it works perfectly again.

Download from the Market, the applications Astro and MyBackup. On Astro, you can backup all your Market downloads. On MyBackup, you can backup your Bookmarks and your Home page icons (and when you restore after reset, they go back exactly where they were before). No need to backup your Contacts -- those will appear back on your phone from Gmail.

If by chance, this doesn't restore use of the Home button, then I would suggest you call T-Mo tech support for advice, but this fixed the problem for my G1, so I assume it was a software corruption issue.

Go forth and reset!

[Grimm]

The Same thing just happened to me. This sucks.

[Dixie]

Wow, all these little "adds character" touches are getting very interesting on our happy little phone.

Grimm and gico, let us know if a factory reset solves the problem.

[Grimm]

How do you backup the market downloads with Astro? I've got too many apps to lose everything

[PET-BASIC]

(In Astro)
Menu -> Manage Applications.

Check them all, and hit backup.


Badda-bing badda-bam your apps will start backing up.

[Grimm]

Ok, got it. Now what about this factory reset? should I remove my sd card when I do it? and also, how do I do it?


P.S. Thanks for all the help

[Grimm]

I figured it out, the restore fixed the home button issue, I'm gonna load my apps back on now. I'll keep you posted.

[gico2107]

thanks very much, webrun. factory reset really solve my problem