Former Suncom Customers...Plan Change?

[RaQHoliday]

For those unfamiliar with Suncom, it was a regional GSM provider in the Carolina's (and some small parts of VA and GA); T-Mobile bought Suncom and all of their customers' contracts. I got my first T-Mobile bill in September, if I'm not mistaken.

So I was speaking to a T-Mobile rep yesterday (I had called 611 with a billing question), and while I had her on the phone, I asked her if I could change my choice of G1 data plan from the $25 to the $35, even though I had yet to receive my phone. She then proceeded to drop a bit of a bomb on me.

According to her, my transferred Suncom Family voice plan will not be compatible with the G1 (whaaaaaaaaaaaaaaaaat???? ), and I'll have to change to one of the T-Mobile voice plans in addition to changing to the G1 data plan. Any of you who are former Suncom customers can attest to the fact that, aside from the new "regional coverage" allowing you to make calls without roaming anywhere between Virginia and Georgia, the T-Mobile voice plans have NOTHING on the Suncom plan. My family plan right now basically involves paying $69 a month for UNLIMITED voice service on TWO lines; I pay an additional $31 per line for blackberry internet service, handset insurance, text messaging, callertunes, etc... totalling UNDER $140 basically.

Now I'm being told I'll have to switch BOTH phone lines over to T-Mobile's plans upon receipt of my G1, and the equivalent unlimited plans will balloon my total bill to OVER $200 A MONTH.

WHAT... THE... HOT... #%&@!?!?!?

So I checked into family plans... and the 3000 minute family plan w/free nights & weekends is STILL like $130, WITHOUT data or txt msging. Granted that's a national plan with pretty much no roaming in the US, but I don't travel frequently enough for it to make that big of a difference to me.

A friend of mine who had Suncom as well recently upgraded his phone to the Shadow, another T-Mobile phone that Suncom didn't carry; he did have to switch to a T-Mobile SIM card, but he was able to keep his original Suncom voice plan ($49 a month for unlimited service, he's been a Suncom customer since like 2000, lucky bastid lol).

So I'm asking, has anyone else run into this? If I have to change plans, I'm going to be more than a little upset, like upset enough to say "Damn that, I can do without the phone man"... with my current plan and the G1, I'd theoretically be paying $69 a month for unlimited regional voice coverage on 2 lines, plus $31 for one line's blackberry internet/insurance/txt etc, plus $42 for my G1's internet/insurance/txt, for a grand spankin total of about $142... I'd REALLY rather keep things that way.

Forgive the length, it's a lot of information.

[westoexpresso]

I'm a former Sun Com customer in NC who already has the G1 all I had to do was add the $25 data plan to my existing plan bought over from Sun Com and my plan which is great got extended for 2 years. I pay $29.99 a month for 1000 NATIONAL anytime minutes free nights and weekends and free mobile to mobile. I think this beats any Tmobile plan. I did have a $5.00 a month unlimited web plan with my old phone and contract that the new G1 data plan will replace. I did not have any text message plan with SunCom and now will have 400 minutes with the $25 G1 data plan. Your Sun Com plan should be honored by Tmobile and you should fight for it.

[Stewartwi]

I'm a former Suncom member since 2003 and I asked them before ordering the phone if it would effect my plan and they said no. I'll call them right now and ask them about it because I was on a similar plan to what you had minus the blackberry stuff. But as of right now they said nothing would change except the extra $35 a month for the data plan.

I'll write back if they say different on the phone.

[westoexpresso]

Also when I got my G1 I just popped in my old SunCom SIM CARD and all was well.

[RaQHoliday]

Also when I got my G1 I just popped in my old SunCom SIM CARD and all was well.

That's the best news I've heard ALL day. I KNEW it sounded fishy when that chick said it, it was just BANANAS to think my bill would jump that much just because of an upgrade.

I'm assuming all of your data services work fine then? You can access the internet/email/IM/Android Market without issue?

[Stewartwi]

I just got off the phone with Tmo and they were trying hard to get me to switch saying my features wouldn't work on the phone I was like that's strange they are all working right now and have been since the 21st. Sounds to me like they just want us ex-suncom people to change plans. I'm sticking with my plan for now until I see these things stop working on my phone.

Granted I did call them today because all my data had dropped out on me. But I got that working before I saw this post. Of course the tmo rep was trying to say that it was because I was on a suncom plan and not a tmo plan. How that would make a difference is anyones guess.

[RaQHoliday]

Oh, and btw... I'ma need y'all cats should join the "Carolina Androids" social group, there's only like, two of us lol.

[Stewartwi]

Oh, and btw... I'ma need y'all cats should join the "Carolina Androids" social group, there's only like, two of us lol.

But I'm from Georgia and Carolina is icky. :-P

[RaQHoliday]

But I'm from Georgia and Carolina is icky. :-P

HATERRRR! lmao

I can't even knock you yo, I'm considering a move to ATL as we "speak"

[Stewartwi]

HATERRRR! lmao

I can't even knock you yo, I'm considering a move to ATL as we "speak"

Yeah ATL is an awesome place to visit I don't know if I would move there though. I'm in Augusta which is on the border of SC and GA. I don't hate Caronlina either I was just messing ;-)