Just replaced my bronze G1 for a black one...

[LGSilva]

I tried, I really tried to ignore the silver keyboard problem on low light situations but then I figured that I'm most of the time on low light places...

So today I went back to the T-mobile store and asked them to replace the phone and pointed out the "r" on the keyboard was lower than the other keys and the screen was a little crooked... they said that was all normal and the phone was working fine and they would not exchange it.

I said I've called T-mobile and they told me to take it back to the store and the guy at the store was reluctant to replace it but at the end they replaced and charged me a $10 restocking fee. They said that's because the phone wasn't defective.

I paid the fee and now I'm happy with my black keyboard! The down side is that my phone had a full bodyguardz installed... Luckily bodyguardz send you two sets

Well, that's it, the bronze is beautiful but the keyboard on low light is a big problem and I think the white will have the same problem...

[Melody]

my R was low too...so low that i had to stick my finger in a hole to get to the key!
i dont know why they told you it was normal. it is not normal. also there is a 14 day period where you can return for any reason. they shouldn't have charged you a fee. i would call customer service and try to get reimbursed for that. all they keys should be at the same level.

[rynosaur]

yeah, I have the bronze and that's my only problem. If there were a backlight control (to switch the key illumination off), it wouldn't be a problem. If you don't use it low natural light (a dim light bulb doesn't create the problem), it's not a problem . . .

I'm starting to wonder if the engineers didn't test this exclusively indoor, under florescent/incandescent light. It's only mid-afternoon that I haven't been able to seen the keyboard!

Does anyone knew if this phone have a photosensor, like RIM puts in the blackberries to customize the backlighting intensity?

[Habitat]

Yeah you shouldnt have been charged..next time tell him your trackball is being ****ty.

[kaysesoze]

Damn I just noticed that my black g1 has a sort of dip by the ( R,D,F,C) keys.

[horizonbreakk]

Damn I just noticed that my black g1 has a sort of dip by the ( R,D,F,C) keys.

Mine too, no biggie though. It still works.

[Shel]

I exchanged my Bronze for a black one as well, yesterday.

Paid the $10... no biggie... I'll be much happier. While I prefered the color of the Bronze one, the keyboard in low lighting was really unusable.

I'm now a happy camper!

[tiki]

Yeah they really dropped the ball on the keyboard in general. It's pretty much my biggest gripe.

[kaysesoze]

the keyboard still works but that might be why i keep hitting the wrong button sometimes while typing.

[atoy74]

Yeah they really dropped the ball on the keyboard in general. It's pretty much my biggest gripe.

LOLOLOL, coming from you that's huge! Mark it, out of Tiki's 3,627 gripes about the phone, this is #1.