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Thread: Won't sign in for first time

  1. #1
    Join Date
    Sep 2008
    Posts
    458

    Default Won't sign in for first time


    My phone won't sign in to the gmail acct I have had for a year now. I just got it, plugged it in, turned it on and I keep getting the same message about the phone not being able to

    "There is a problem connecting with the Google Servers."

    "This could be a temporary problem or your sim may not be set up for data. Please call customer care if problem continues."

    I did call them and they couldn't help me w/o a landline. I lost my old phone 2 weeks ago. And yes this sim is activated. I activated it with my girls phone but she isn't home.

    I am sure people have already posted about this but the "search" function on this forum has never worked for me.

  2. #2
    Join Date
    Oct 2008
    Location
    Chicago
    Posts
    29

    Default Re: Won't sign in for first time

    have you purchased the $25+ G1 data plan or the 19.99 data plan? Correct me if im wrong, but I believe you need at least one or the other data plan in order for the G1 to connect to the servers during your first activation.
    Last edited by therahul2000; 10-21-2008 at 11:18 AM.

  3. #3
    Join Date
    Oct 2008
    Location
    Portland, OR
    Posts
    57

    Default Re: Won't sign in for first time

    I'm no help in fixing your connection problem other than suggesting calling from a different phone/using wifi.

    But... The search does work, as long as you don't use the "Search Android Community" at the very top of the page, and instead use the other search button on the blue bar below where your name is at the top.

  4. #4
    Join Date
    Sep 2008
    Location
    San Diego, CA
    Posts
    126

    Default Re: Won't sign in for first time

    Which SIM card are you using? Mine came with a new SIM card in the box and would display what you mentioned. I then used my previous card and had no problems getting everything to work.

  5. #5
    Join Date
    Oct 2008
    Location
    Queens New York
    Posts
    617

    Default Re: Won't sign in for first time

    yup u need that data plan

  6. #6
    Join Date
    Oct 2008
    Location
    chicago
    Posts
    141

    Default Re: Won't sign in for first time


    if you are close to a tmobile store take there and let them help you out if you dont have a landline to call from

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