PUK locked

**Jimbo13nJax** · 10-22-2008, 02:36 PM

wondering if anybody has ran into this yet? playing around with my phone last night drunk, and this what i ended up with. 2 calls to customer service and no luck with them(i only had a brief time to talk on break) so i thought i would check out here? if not its off to the tmobile store after work.

thanks,
jimbo

**Jorsher** · 10-22-2008, 02:39 PM

You have to call your provider to get it unlocked, there's no other way. It was easy to do when I worked with Cingular, not sure why they haven't helped you yet. It occurs when you enter the incorrect SIM Pin 3 or more times (some are set to 10).

**Jimbo13nJax** · 10-22-2008, 02:47 PM

they been very helpful, i just haven't had enough time to fix the problem over the phone. we are having trouble entering the code on the actual phone.

**itchy96** · 10-22-2008, 08:29 PM

Make sure you go into the emergency call screen when you enter the code. I had the same problem earlier and I had to go into that screen for it to work

**mr_stranger** · 11-02-2008, 06:03 AM

I PUK locked my phone when setting up security for the 1st time. There was no defauly SIM Pin code on the box, so locked it up.

There is NO WAY TO PUK UNLOCK the G1, ie, it doesn't let you type the unlock code in. All it lets you do is do an emergancy call.

After 30 mins on the phone to T-Mobile (UK) customer services, they came up with a brin wave of Unlocking the SIM in ANOTHER PHONE. Did this, and it was fine.

However, it's a bit stupid that you can't (at least I couldn't find a way) of putting in the PUK unlock code into the G1 itself.

**theWeir** · 12-17-2008, 09:20 AM

Okay, here's how it worked for me (T-Mobile G1 in UK).

Get your PUK code from your provider.

Get the screen where you are told the PUK needs to be entered and using the keyboard type:

**05*<PUK Code>*<enter a new pin>*<confirm the new pin>#

That will simultaneously unlock the phone and set up the PIN code.